Privacy Policy

We use your Personal Data to provide and improve MaidPath. By using MaidPath, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Key privacy concepts have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for you to access MaidPath or parts of MaidPath.
• Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Application means the software program provided by the Company and used by you on any electronic device, named MaidPath.
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to ZenMaid, Inc., Palo Alto, California.
• Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.
• Country refers to the United States.
• Device means any device that can access MaidPath such as a computer, a cellphone or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the MaidPath Application or the MaidPath Website or both.
• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate or provide services on behalf of the Company, to perform services related to MaidPath or to assist the Company in analyzing how MaidPath is used.
• Usage Data refers to data collected automatically, either generated by the use of MaidPath or from MaidPath infrastructure itself (for example, the duration of a page visit).
• Website refers to MaidPath, accessible from maidpath.com.
• You means the individual accessing or using MaidPath, or the company, or other legal entity on behalf of which such individual is accessing or using MaidPath, as applicable.

Collecting and Using Your Personal Data

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Usage Data

Usage Data

Usage Data is collected automatically when using MaidPath and is essential to how the web works.

Usage Data may include information such as your Device's Internet Protocol address (for example, IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever you visit our Service.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. The technologies we use may include:

• Cookies or Browser Cookies. A cookie is a small file placed on your Device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Service. Unless you have adjusted your browser setting so that it will refuse Cookies, our Service may use Cookies.

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

• Necessary / Essential Cookies. Type: Session Cookies. Administered by: Us. Purpose: These Cookies are essential to provide you with services available through the Website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts.
• Functionality Cookies. Type: Persistent Cookies. Administered by: Us. Purpose: These Cookies allow us to remember choices you make when you use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the Website.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service.
• To manage your Account: to manage your registration as a user of MaidPath. The Personal Data you provide can give you access to different functionalities of MaidPath that are available to you as a registered user.
• To contact you: to contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
• To provide you with technical support: to attend and manage your requests to us.
• For other purposes: we may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share your personal information in the following situations:

• With Service Providers: we may share your personal information with Service Providers to monitor and analyze the use of our Service, and to contact you.
• With Affiliates: we may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
• With business partners: we may share your information with our business partners to offer you certain products, services or promotions.
• With your consent: we may disclose your personal information for any other purpose with your consent.

Retention of Your Personal Data

The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Your Personal Data

Law enforcement

Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (for example, a court or a government agency).

Other legal requirements

The Company may disclose your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with MaidPath
• Protect the personal safety of users of MaidPath or the public
• Protect against legal liability

Security of Your Personal Data

The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure.

While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Hello EU users: your data, your rights

Although ZenMaid, Inc. is an American company, the protection of personal data is very important to us. In accordance with the GDPR, you have a number of rights listed below:

1. You have the right to receive a copy of your Personal Data in our possession ("right of access").
2. You can request erasure and rectification of your Personal Data. We may retain certain information about you when required to do so by law or when we have a legitimate reason to do so.
3. You also have the right to object at any time for reasons relating to your particular situation:
   • to the processing of your Personal Data for direct marketing purposes
   • to other processing carried out on the basis of our legitimate interest ("right to object").
4. You have the right to limit the processing carried out on your Personal Data ("right to limitation"). This right only applies if:
   • you dispute the accuracy of your Personal Data for the duration allowing us to verify the accuracy of the latter;
   • in the event of unlawful processing on our part and you request a restriction of their use rather than erasure;
   • we no longer need the personal data for the purposes of the processing but they are still necessary for the establishment, exercise or defense of legal claims;
   • in the event of exercise of your right of opposition during the verification period relating to the point of knowing whether the legitimate reasons which we pursue prevail over yours.
5. You also have the right to the portability of your data, that is, the right to receive the Personal Data that you have provided to us in a structured, commonly used and machine-readable format and the right to transmit these data to another data controller ("right to portability").
6. You have the right to lodge a complaint with the competent supervisory authority or to obtain compensation from the competent courts if you consider that we have not respected your rights.
7. To exercise these rights, for any question relating to this Privacy Policy or for any request relating to your Personal Data, you can contact us by sending an email to privacy@zenmaid.com.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent's consent before we collect and use that information.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email or a prominent notice on our Service, prior to the change becoming effective, and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

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